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The Danish Health Authority and DRC Danish Refugee Council open corona hotline in 6 languages

The Danish Health Authority and DRC Danish Refugee Council have joined forces to reopen a hotline where citizens from minority backgrounds can call in and get reliable, factual information about COVID-19 vaccination in their mother tongue.

08 DEC 2021

Citizens who have limited Danish knowledge may have difficulty navigating the newsfeed about COVID-19 and need access to trustworthy and comprehensible information in their mother tongue on, e.g., revaccination and vaccination for children. Consequently, the Danish Health Authority and DRC Danish Refugee Council have decided to reactivate their joint corona hotline.

The hotline remained open this past winter and summer but closed in September 2021 due to a decline in incoming calls. In light of the current situation, the Danish Health Authority assesses that there is a growing need for reliable information and that the hotline must be reinstated. 

"Due to language barriers, some citizens from ethnic minority backgrounds find it difficult to understand our information about COVID-19 vaccination. Understandably, many also have several other questions they would like answers to and advice on. At this stage, it is vital that all citizens receive our information about COVID-19 vaccination, including booster vaccination. Therefore, we are delighted that DRC Danish Refugee Council is able to provide guidance in other languages," says Niels Sandø, Director of Health Promotion and inequality, the Danish Health Authority.

You can access the hotline via the website www.coronadenmark.dk, where you can also find posters and flyers on the hotline. The hotline is open daily for two hours between 5 and 7 p.m. – including on weekends and public holidays.

Advice and guidance are available in the following six languages: Arabic, Bosnian/Serbo-Croatian, English, Kurmanji, Polish and Urdu. The languages have been selected based on which languages were most requested during the period the corona hotline was last open.