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Hotlines

Several Danish authorities have set up hotlines to answer questions about coronavirus/COVID-19. See which of your questions the various hotlines are particularly well-equipped to answer

Joint Danish authorities' hotline +45 70 20 02 33

If you cannot find the answers to your questions about novel coronavirus/COVID-19 at politi.dk/en/coronavirus-in-denmark or www.sst.dk/da/corona-eng, you can call the joint authorities’ hotline.
The joint authority's hotline can also assist in detecting and advising close contacts on behalf of the Danish Agency for Patient Safety.

Read more at politi.dk/en/coronavirus-in Denmark.

 

Hotline for personnel in the heathcare, eldercare and social sectors +45 70 20 02 66

The Danish Patient Safety Authority advices GPs on close contact tracking in relation to positive COVID-19 cases and provides guidance and possible assistance on this issue.
The hotline also provides guidance to municipal health services and hygiene units as well as municipalities/regions at the government level concerning:

  • the reopening of daycare/childcare, schools, pre- and after school and educational institutions
  • outbreaks of COVID-19 in nursing homes/care centres, assisted living/shelters, etc.

In both cases, the municipality/region should initially seek advice from the municipal/regional hygiene unit.

Read more in Danish at the Danish Agency for Patient Safety’s website: Hotline for myndigheder og personale på sundheds-, ældre- og socialområdet.

 

Hotline for the social sector +45 72 42 40 00

The National Board of Social Services has set up a hotline where municipalities, social services and organisations can receive professional guidance on work organisation during the COVID-19 epidemic.

Read more in Danish at the National Board of Social Services’ website: Coronavirus på socialområdet.

 

Hotline for schools, institutions and daycare/childcare +45 70 80 67 07

The Ministry of Children and Education has established a hotline where schools, institutions and daycare/childcare services can ask sector-relevant questions on dealing with novel coronavirus/COVID-19.

Read more in Danish at the Ministry of Children and Education’s website: Hotline og hjælp.

 

Hotline for students +45 70 26 75 00

Student counseling provides free social and psychological assistance to students in higher education. You can get help from us if you are active in study at an SU-approved higher education.

We can help with everything from mental challenges to more practical questions about SU, maternity or illness.

You can contact us on +45 70 26 75 00 every weekday from 9 am to 12 noon. Read more about student counseling

 

Hotline for industry and business +45 72 20 00 34

The Danish Business Authority has set up a hotline for companies that have questions regarding novel coronavirus/COVID-19.

Read more in Danish at the Danish Business Authority's Business’ website: Coronavirus og din virksomhed.

 

Hotline on travel +45 33 92 11 12

The Ministry of Foreign Affairs can answer questions on, e.g. travelling and queries from Danes living abroad.
If you have any questions about entry to Denmark, you can call +45 70 20 60 44

Read more in English at the Ministry of Foreign Affairs’ website: Coronavirus/COVID-19.

 

Psykiatrifonden +45 39 25 25 25

Psykiatrifonden’s advice is for those of you who feel that the COVID-19 epidemic is affecting your mental health.

The inquiries received via Psykiatrifonden’s hotline or chat about coronavirus/COVID-19 come partly from people who experience general concern and anxiety about infection and spread, and partly from people who find that isolation and a limited social life is affecting their mental health. 

Read more in Danish at: Psykiatrifonden: Råd om angst for corona

 

Grieving children, teens and young adults +45 69 16 16 67

The Danish Counseling and Research Centre for Grieving Children, Teens and Young Adults has opened a hotline for children, teens and parents who need to talk to a psychologist about novel coronavirus/COVID-19.

Read more in Danish at Psykologisk Cornahotline.

Updated 11 JUN 2020