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Hotlines

Several Danish authorities have set up hotlines to answer questions about coronavirus/COVID-19. See which of your questions the various hotlines are particularly well-equipped to answer

Joint Danish authorities' hotline +45 70 20 02 33

If you cannot find the answers to your questions about novel coronavirus/COVID-19 at politi.dk/en/coronavirus-in-denmark or www.sst.dk/da/corona-eng, you can call the joint authorities’ hotline.

Call your own doctor if you have any questions on symptoms and illness.

Learn more at politi.dk/en/coronavirus-in Denmark.

 

Coronaopsporing +45 32 32 05 11

The Danish Patient Safety Authority advices doctors on close contact tracking in relation to positive COVID-19 cases and provides guidance and possible assistance on this issue.

If you have tested positive for novel coronavirus you will be contacted by an employee from Coronaopsporing - a division of the Danish Patient Safety Authority - who can advice you on how to trace your close contacts.

You can also call Coronaopsporing directly.

Learn more in Danish at the Danish Patient Safety Authority's website.

 

Hotline for personnel in the heathcare, eldercare and social sectors +45 70 20 02 66

The Danish Patient Safety Authority advices doctors on close contact tracking in relation to positive COVID-19 cases and provides guidance and possible assistance on this issue.

Personell in municipalities/regions should initially seek advice from the hygiene unit in their municipality/region.

The hotline also provides guidance on municipal health services and hygiene units as well as municipalities/regions at the government level concerning:

  • the reopening of daycare/childcare, schools, pre- and after school and educational institutions
  • outbreaks of COVID-19 in nursing homes/care centres, assisted living/shelters, etc.

Learn more in Danish at the Danish Agency for Patient Safety’s website.

 

Hotline for the social sector +45 72 42 40 00

The National Board of Social Services has set up a hotline where municipalities, social services and organisations can receive professional guidance on work organisation during the COVID-19 epidemic.

Learn more in Danish at the National Board of Social Services’ website.

Hotline for schools, institutions and daycare/childcare
+45 70 80 67 07

The Ministry of Children and Education has established a hotline where schools, institutions and daycare/childcare services can ask sector-relevant questions on dealing with novel coronavirus/COVID-19.

Learn more in Danish at the Ministry of Children and Education’s website.

 

Hotline for students +45 70 26 75 00

Student counseling provides free social and psychological assistance to students in higher education. You can get help from us if you are active in study at an SU-approved higher education.

Learn more in English at the Studenterrådgivning's website.

 

Hotline for industry and business +45 72 20 00 34

The Danish Business Authority has set up a hotline for companies that have questions regarding novel coronavirus/COVID-19.

Learn more in Danish at the Danish Business Authority's Business’ website.

 

Hotline on travel +45 33 92 11 12

The Ministry of Foreign Affairs can answer questions on foreign travel, from Danes living abroad and about entry to Denmark.

Learn more in English at the Ministry of Foreign Affairs’ website.

 

Psykiatrifonden +45 39 25 25 25

Psykiatrifonden’s guidance is available to people who feel that the COVID-19 epidemic is affecting their mental health.

Perhaps you are concerned and anxious about infection and the spread of the disease, or perhaps you are finding that isolation and a limited social life is affecting your mental health. 

Learn more in Danish at: Psykiatrifonden's website.

 

BørneTelefonen +45 116 111

Children and young people can call BørneTelefonen (the childrens' phone) if they are worried or need to talk to an adult.

Learn more in Danish at BørneTelefonen's website.

 

Updated 14 SEP 2020